Play Safe

Responsible Gaming at Melbed

Gaming on melbed is meant to be fun — a way to relax, enjoy some excitement, and maybe win along the way. But we know that for some people, gambling can become a problem. That is why melbed takes responsible gaming seriously and gives every player the tools they need to stay in control.

18+ Only
Self-Exclusion Available
18+
Age Requirement
24/7
Support Available
4
Limit Tools
30d+
Self-Exclusion Options

How Melbed Supports Responsible Gaming

These tools and commitments are built into the melbed platform. Every player has access to them from day one — no special request needed.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your melbed account. Once a limit is in place, it cannot be increased immediately — there is a cooling-off period to make sure the decision is considered, not impulsive.

Session Time Reminders

It is easy to lose track of time when you are playing. melbed lets you set session reminders that pop up after a chosen period — 30 minutes, an hour, or whatever works for you — so you always know how long you have been playing.

Self-Exclusion

If you feel you need a break, melbed's self-exclusion tool lets you lock your account for a set period — from 30 days up to permanent exclusion. During exclusion, you cannot log in, deposit, or place bets. This is a firm block, not a soft pause.

Reality Checks

Reality checks give you a clear picture of your session — how long you have been playing, how much you have wagered, and your net result. These notifications appear at intervals you choose and help you make informed decisions about whether to continue.

Age Verification

melbed verifies the age of every player during registration. No one under 18 is permitted to open an account or play on the platform. If there is any doubt about a player's age, melbed will request documentation before allowing access to games.

24/7 Support

Our support team is available around the clock. If you are worried about your gaming habits, or if someone close to you has raised concerns, reach out to melbed support at any time. We will listen without judgment and help you access the right tools or take a break.

What Is Responsible Gaming?

Responsible gaming means playing within your means, keeping it fun, and knowing when to stop. At melbed, we believe that gambling should always be a form of entertainment — not a way to make money, solve financial problems, or escape from stress. When it stops being fun, it is time to take a step back.

The melbed platform is designed with responsible gaming built in from the ground up. Every account comes with access to limit-setting tools, session controls, and self-exclusion options. We do not hide these features — they are available in your account settings at any time, and our support team can help you activate them immediately if you prefer.

Recognising Problem Gambling

Problem gambling does not always look the same for everyone. Some people spend more than they can afford. Others find themselves chasing losses, convinced that the next bet will turn things around. Some hide their gambling from family or friends. If any of this sounds familiar, it is worth taking a closer look at your habits.

melbed encourages all players to check in with themselves regularly. The self-assessment checklist below is a good starting point. It is not a clinical diagnosis — it is just a way to pause and reflect honestly on how gambling fits into your life right now.

Self-Assessment Checklist

If you answer yes to two or more of these questions, consider using melbed's responsible gaming tools or speaking to our support team.

Do you spend more money on gambling than you originally planned?

Do you find yourself chasing losses — betting more to try to win back what you lost?

Has gambling caused arguments or tension with family members or friends?

Do you feel restless or irritable when you try to cut down or stop gambling?

Have you borrowed money or sold belongings to fund gambling?

Do you gamble to escape from stress, anxiety, or problems in your daily life?

Have you tried to stop or cut back on gambling but found it difficult?

If you answered yes to several of these questions, please contact the melbed support team right away. We can help you set limits, take a break, or point you toward further support. You do not have to deal with this alone.

Melbed's Responsible Gaming Tools — How to Use Them

All responsible gaming tools on melbed are available directly from your account settings. Here is a quick guide to each one and how to activate it.

01
Setting a Deposit Limit

Go to Account Settings and select Responsible Gaming. Choose daily, weekly, or monthly limit and enter the amount. The limit takes effect immediately. To increase a limit, there is a mandatory 7-day waiting period — this cooling-off period is intentional and cannot be bypassed.

02
Activating Session Time Reminders

In the Responsible Gaming section of your account, select Session Reminders and choose your preferred interval. A notification will appear on screen when your session reaches that duration. You can dismiss it and continue playing, but the reminder ensures you are always aware of how long you have been active.

03
Enabling Reality Checks

Reality checks display a summary of your current session — time played, total wagered, and net win or loss — at regular intervals. Enable this feature in your account settings and choose how frequently you want the check to appear. It is a simple but effective way to stay grounded during a session.

04
Taking a Break or Self-Excluding

If you need time away from melbed, you can take a short break (24 hours to 6 weeks) or activate full self-exclusion (30 days, 6 months, 1 year, or permanent). During any exclusion period, your account is locked and you cannot deposit or play. To activate self-exclusion, go to Responsible Gaming in your account settings or contact our support team directly.

All responsible gaming tools on melbed are free to use and take effect immediately. There is no penalty for using them — in fact, we actively encourage every player to set at least a deposit limit when they first register.

Protecting Younger People

melbed is strictly an 18+ platform. We verify the age of every player during registration and reserve the right to request additional documentation at any time. If we have reason to believe a player is under 18, the account will be suspended immediately pending verification.

If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. melbed cannot be held responsible for underage access that occurs through a shared device where parental controls have not been enabled.

Gambling and Financial Wellbeing

One of the most important principles of responsible gaming is only gambling with money you can afford to lose. Before you deposit on melbed, ask yourself honestly whether the money is genuinely disposable — not rent money, not savings, not borrowed funds. Gambling with money you cannot afford to lose is one of the clearest warning signs of a developing problem.

melbed recommends setting a personal gambling budget before you start playing each month. Decide in advance how much you are comfortable spending on entertainment, and treat gambling as part of that entertainment budget — not as a separate financial activity with the expectation of profit. The house always has an edge over the long run, and responsible players understand this.

Getting Further Help

If you feel that your gambling has become a problem that goes beyond what melbed's tools can address, please reach out for professional support. melbed's support team can provide guidance and help you take the first step. You can also contact us at [email protected] or visit the Support page at any time.

Remember — asking for help is a sign of strength, not weakness. Many people go through periods where gambling gets out of hand, and with the right support, it is absolutely possible to regain control. melbed is here to help you do that.

Related Pages: For more information about how melbed operates, please read our Terms and Conditions and Privacy Policy. If you have questions about your account, visit the FAQ page.

Quick Actions
Golden Rules
  • Only gamble with money you can afford to lose
  • Set a budget before you start and stick to it
  • Never chase losses — walk away when you hit your limit
  • Take regular breaks and use session reminders
  • Do not gamble when stressed, upset, or under the influence
  • Gambling is entertainment, not a source of income
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Need to Talk?

Our support team is available 24/7. Whether you want to set a limit, take a break, or just talk through your concerns — we are here.

Chat With Us

[email protected]

Responsible Gaming FAQ

Log in to your melbed account and go to Account Settings, then select the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately. If you want to increase a limit later, there is a mandatory 7-day waiting period before the increase is applied.

For temporary self-exclusion periods (30 days, 6 months, 1 year), your account can be reopened once the exclusion period has fully expired. You will need to contact melbed support to request reactivation, and there is a mandatory 24-hour cooling-off period before access is restored. Permanent self-exclusion cannot be reversed.

Any balance remaining in your melbed account at the time of self-exclusion is held securely. You can request a withdrawal of your remaining balance by contacting the melbed support team. Withdrawals during self-exclusion are processed normally — you will not lose your funds.

If you are concerned about a family member's gambling, the most important thing is to have an open, non-judgmental conversation with them. Encourage them to use melbed's responsible gaming tools or to take a break. You can also contact melbed support on their behalf to discuss options. If the situation is serious, professional counselling support is the recommended next step.

No. melbed is strictly an 18+ platform. Age verification is carried out during registration, and melbed reserves the right to request additional proof of age at any time. Any account found to belong to a person under 18 will be closed immediately and any funds returned. If you believe a minor has accessed the platform, please contact [email protected] immediately.

Yes, completely free. All responsible gaming tools on melbed — deposit limits, session reminders, reality checks, and self-exclusion — are available to every registered player at no cost. There is no application process and no waiting period to activate them (except for increasing an existing limit). We encourage all players to use them.
Play Responsibly

Enjoy Melbed — On Your Terms, Within Your Limits

Register today and set your deposit limits from the start. melbed gives you the tools to keep gaming fun — and the support to step back whenever you need to.

18+ only. Gambling can be addictive — please play responsibly. Terms apply.